On September 14 next, at IBS Moscow (RU), Georges Hanot will deliver an elective course aimed at executive MBA students of the Institute, as well as visiting students and alumni from Antwerp Management School.

Effective dispute resolution as a value driver for businesses

Studies show that the cost of – internal and external – conflict for companies is huge. Badly managed disputes have major adverse effects on business relations, reputation, motivation, and performance. Observation of good practice indicates substantial savings where pro-active conflict management, and appropriate dispute resolution are introduced.

How to avoid getting stuck in heavy litigation and endless delays? How to efficiently resolve disputes with employees, suppliers, clients… or even public authorities? The elective will look at facts and figures on the cost of conflict, create awareness on pitfalls, and provide tangible recipes for saving on costs, whilst improving efficiency and sustainability.

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