Public and private partnerships (contractual and institutional), where a public authority calls onto private providers to fund and manage a public service, can generate conflicts with the users, but also between the public authority itself and its business partner.
In a context of crisis, budgetary restrictions, transparency requirements, and pressures can increase and end in situations of blockings. Mediation can allow various strategies to move forward by collaborating while, at the same time, being innovative and competitive.

Particularly within the framework of development, construction and environmental projects, it’s more and more necessary to integrate a constructive dialogue, as preventive measure or in the amicable resolution of the disputes. Topics can be: human rights and business, human rights and sustainable development, men/women equality and discriminations.
The facilitation of the dialogue allows for needs and conflict analyses to be conducted as a preventive measure. This allows for the systematic analysis of projects, which in turn allows to anticipate crises and potential conflicts. This way the strategies and adopted solutions are being maximised.

Facilitation of dialogue enables to conduct collective mediations in a context of the management of transition, strikes, restructuring and situations of change. Collective mediations can be led in public or private companies, within communities, between a population and a public authority, and within communities.

Capacity building helps to act upstream by raising awareness on the conflict and its dynamics, and on the different tools for effective and nonviolent communication. This aims to prevent conflicts by restoring leadership and autonomy for both the individuals and the companies.

Intercultural dialogue within companies and within communities allows to consider consciously the cultural diversity as an enriching aspect, but also a source of conflict if we underestimate it.